This Privacy Policy explains how WigMaster collects, uses, stores, protects and processes information while providing professional services, marketplace, auctions, Style AI, advertisements, wallet and vendor-management features.
WigMaster processes information only as reasonably required to operate, secure and improve the platform.
Contact details remain protected during booking flows
Payments are verified before platform benefits activate
Administrative and technical safeguards protect data
Users may request correction or account-related assistance
By accessing or using WigMaster, you acknowledge that your information may be processed in accordance with this Privacy Policy, applicable platform terms and relevant legal requirements.
Section 01
This Privacy Policy applies to the WigMaster website, applications, dashboards, vendor tools and other digital services made available through the platform.
WigMaster is designed for customers, vendors, salons, wig experts, hair patch professionals, manufacturers, retailers, advertisers and other authorised platform participants.
The type of information processed depends on the features used, account role, transactions performed and permissions provided by the user.
Section 02
Depending on how WigMaster is used, the platform may collect or process the following categories of information:
Name, email address, mobile number, password, verification status, account role and profile image.
Business name, owner information, business category, address, service availability, operating hours, verification records and subscription details.
Appointment selections, service requirements, preferred time, status, customer and vendor actions and related communication records.
Product listings, cart, wishlist, delivery address, orders, returns, reviews and marketplace activity.
Auction listings, bid amounts, bidding history, winner details, payment status and auction actions.
Transaction references, payment status, wallet entries, commissions, payouts, refunds and settlement details required for platform operations.
Advertisement packages, uploaded media, target URLs, campaign duration, approval status and payment records.
Browser type, device information, IP address, session activity, security logs and platform usage data.
Section 03
Provide and maintain platform features
Create and manage user accounts
Verify email addresses and account activity
Review and approve vendor registrations
Process bookings, orders and auctions
Verify payments and wallet transactions
Deliver Style AI services and results
Review advertisements and uploaded content
Prevent fraud, abuse and unauthorised access
Respond to enquiries and support requests
Improve performance and user experience
Comply with legal and operational requirements
Section 04
Vendor contact details may remain hidden from customers, and customer contact details may remain hidden from vendors until the relevant appointment is accepted.
Relevant contact information may become available when reasonably required to complete the confirmed service or appointment.
Users must not misuse contact information, send unsolicited communications, distribute personal details or use information obtained through WigMaster for unauthorised purposes.
Section 05
Payments are verified through server-side processes before activating subscriptions, wallet credits, marketplace orders, auction payments, Style AI credits or advertisements.
Where third-party payment gateways are used, sensitive payment credentials are processed according to the payment provider’s own systems and privacy practices. WigMaster receives transaction references and statuses required to verify and reconcile payments.
Vendor bank account, UPI and settlement details may be stored to process payouts, verify ownership and maintain financial records.
Users should never share an OTP, CVV, UPI PIN, card PIN or banking password with WigMaster staff, vendors or other users.
Section 06
WigMaster may process state, city, area, address, pincode, latitude or longitude details when provided by users or vendors.
Location information may be used to display nearby vendors, service availability, delivery options, business coverage and location-relevant platform results.
Precise device location is processed only when the relevant feature is used and permission is provided through the device or browser, where applicable.
Section 07
Users and vendors may upload profile images, business logos, cover images, product media, auction media, advertisement content and Style AI inputs.
Uploaded files are stored through the configured platform storage system and may be accessible publicly when they form part of a public product, vendor profile, advertisement or listing.
Users must upload only content they are authorised to use and should avoid including unnecessary personal, confidential or sensitive information in public media.
Section 08
Style AI may process user-provided images, selected preferences, search inputs and generated style results to provide visual or style-related recommendations.
Style AI outputs are recommendations and may not represent an exact appearance, medical outcome or guaranteed product result.
Style AI search results may expire after 24 hours according to applicable platform rules. Related operational records may be retained for security, credit reconciliation and service support.
Do not upload another person’s image without their permission.
Section 09
WigMaster may use cookies, sessions and browser local storage to keep users signed in, maintain security, remember preferences and support platform functionality.
Local storage may also be used to remember whether a popup advertisement has already been displayed on a device.
Disabling cookies or browser storage may prevent certain features from working correctly.
Section 10
Information may be shared only when reasonably required for platform operations, including:
With customers or vendors when required to complete an accepted booking, order or transaction.
With payment providers to initiate, verify, reconcile or refund transactions.
With technical, hosting, notification or storage providers supporting platform operations.
With professional advisers, auditors or authorities where legally required.
During a business restructuring, merger, acquisition or transfer, subject to applicable safeguards.
When necessary to investigate fraud, abuse, security threats or violations of platform rules.
WigMaster does not sell personal information as a standalone commercial product.
Section 11
Information is retained for as long as reasonably necessary to provide platform services, maintain transaction records, resolve disputes, enforce agreements and meet legal or operational requirements.
Deleted or deactivated account information may remain in backups, audit logs or financial records for a limited period where retention is required for security, compliance or legitimate business purposes.
Public listings and uploaded media may remain available until removed, rejected, expired, deactivated or deleted according to platform workflows.
Section 12
WigMaster uses reasonable administrative, technical and operational safeguards intended to protect information from unauthorised access, alteration, loss, misuse or disclosure.
Hashed account passwords
Email and OTP verification
Role-based access controls
Server-side payment verification
Administrative approval workflows
Security and activity logging
No online service can guarantee absolute security. Users are responsible for maintaining a confidential password and immediately reporting suspicious account activity.
Section 13
Subject to applicable law, platform limitations and retention requirements, users may contact WigMaster to:
Access available account information
Correct inaccurate profile information
Request account deactivation or deletion
Ask questions about data processing
Report unauthorised account activity
Withdraw optional permissions where available
Identity verification may be required before processing privacy-related requests.
Section 14
WigMaster is not intended for independent use by children who are not legally permitted to enter into binding transactions.
Where a service is requested for a minor, it should be managed by a parent, guardian or legally authorised adult.
Contact WigMaster if you believe a child has submitted personal information without appropriate authorisation.
Section 15
WigMaster may update this Privacy Policy when platform functionality, operational practices or legal requirements change.
The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the platform where appropriate.
Continued use of WigMaster after an updated policy becomes effective indicates acknowledgement of the revised policy, subject to applicable law.
Section 16
Contact WigMaster for questions about this Privacy Policy, account information, correction requests or privacy concerns.
Terms and Conditions
Review platform rules and responsibilities.
Refund Policy
Understand payment and refund conditions.
Before publishing, have this policy reviewed for compliance with the laws, payment providers, hosting practices and actual data-processing workflows applicable to WigMaster.
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